Contract Management Specialist

Motorola Solutions is there for our customers when everything is on the line. In extreme moments - when a hurricane lands or when a fire breaks out. And in everyday moments - when a package arrives just in time for the holiday or when a child doesn’t miss the school bus home. 

We unify voice, data, video and analytics in one integrated ecosystem to enable individuals, businesses and communities to work together in more powerful ways. To help people make better decisions, act confidently and be their best in the moments that matter. Bring your passion, potential and talents to Motorola Solutions and connect with a career that matters.

The North America Service Support (NSS) organization provides financial and operational support for the North American Managed & Support Services business. NSS will be establishing a team in Krakow to supplement their existing North America team.

• Assist with the administration of assigned contracts and related submittals
• Coordinating preparation of assigned documentation through internal approval process
• Monitoring contract submittals to ensure timely and coordinated responses and compliance with terms and conditions
• Contract loading, Contract corrections and changes, database management, installs, and work tickets.
• Serving as a liaison for Field Service, Finance, Credit, Order Management, CSMO, and Product Management departments
• Communicating across MSI functional organization and Service Partners to resolve any contract or billing issues
• Maintaining efficient cycle time of processing contracts through measured results and case management
• Assisting with training of new team members as needed
• Communicating with NA team throughout contract process

• Bachelor degree in Finance, Administration or related field
• Ability to speak and write good English
• Keen attention to detail and problem solving abilities
• Team player with strong communications skills

• 1+ years of contract administration, help desk or related experience
• Experience with common computer applications (Microsoft Office, Google Work Suite, Windows)