Contract Specialist with German
Kraków
Nr ref.: 2486582
Is this job for me?
You are looking for a job in a stable international company where you can continue your career, take advantage of training programs and build up your skills step-by-step. You have relevant professional experience; you learn fast and are interested in developing in an administrative role that allows you to develop your analytical and communication skills.
What you will need to get this job:
- good knowledge of insurance market
- proficiency in MS Office
- ability to analyse processes and identify areas for improvement
- ability to identify and respond to risks
- excellent attention to detail
- strong ability to think creatively
- English - level B2/C1
- German - level C1
- excellent communication skills
- understanding and applying appropriate communication style
- ability to meet tight deadlines under time pressure
- ability to prioritize tasks according to volumes
- excellent time management and organisational skills
- strong work ethic
What you'll do once you're fully trained:
- contract processing (from simple to complex business transactions)
- administration and maintenance of data in the system
- creating insurance certificates
- scheduling and resubmitting business transactions
- correcting premium and brokerage statements
- preparing various reporting
- following procedures and guides for the scope of work
- acting as a SME for processes and resolving issues
- participating in projects aimed at process improvement
- participating in transition projects
- conducting trainings for new joiners / other colleagues
- continuously giving and asking for constructive feedback
- coaching and mentoring less experienced colleagues
- ensuring process documentation is up to date
- actively attending / leading meetings with the team, internal clients
- suggesting and implementing changes to tools and documentations needed to support effective service delivery
- suggesting process and/or system improvements to team manager & team coordinator
- participating actively in problem solving
- working closely with other teams/internal clients to ensure that all work is carried out in a timely manner and to a high standard
- cooperating closely with team coordinator as well as the team and making sure all deadlines are met
We offer:
- diverse and inclusive workplace - we value openness and authenticity and believe in the power of feedback
- flexible remote work environment
- employee-appreciation culture (multiple recognition programs)
- the best medical cover on the market with free dental care
- wellbeing awareness (access to free mental health helpline, Stay-Well Day off, lectures, sports and more)
- generous benefits package (personal accident insurance, benefit platform for vouchers and more)
- internal career opportunities, individual development plan, professional development training and resources
- lots of social events, charity actions and opportunities to integrate with colleagues