We are Alexander Mann Solutions and we’re passionate about helping companies and individuals Alexander Mann Solutions fulfil their potential through talent acquisition and management. Today, nearly 4,000 of our talent acquisition and management experts are partnering with our blue-chip clients across multiple sectors and in more than 90 countries. Delivering a distinctive blend of outsourcing and, through our Talent Collective team, consulting services, our unrivalled experience, capability and thought leadership helps our clients attract, engage and retain the talent they need for business success.
In this role you will:
- Act as the first line of support for AMS contractors, managers and potential clients.
- Be exposed to a wider business by supporting all on-site managers and principal managers
- Support the contingent work force population of 8000 contractors and temp workers in resolving the payroll, contract and system issues.
- Cooperate closely with Contractors Payroll team, On-boarding team and Extension Management team
- Deliver the regular reporting to senior stakeholders
- Deliver the service in line with service level agreements
- Manage the ad-hoc projects
- Build and maintain strong working relationships between all parties, ensuring that they are continually appraised and updated on the relevant information
Position Requirements:
- Very good English, both written and spoken, C1 level minimum
- Professional communication style – firm when needed
- Ability to resolve issues in a professional and diplomatic manner
- Ability to work both individually and in the team with a problem solving attitude
- Good prioritisation and organisation skills
- Great customer service skills
- Ability to manage stressful situations and work under pressure
We offer:
- Competitive salary conditions
- Professional training programme
- Medical care and life insurance
- Opportunity to attend foreign language classes within the office
- Additional 1 day of annual leave and extra days available for retention
Alexander Mann Solutions is committed to Equal Opportunities and welcomes applications from all sections of the community.
Please let us know if you need an adjustment or adaptation at any stage to support you during the recruitment journey.