Capgemini Business Process Outsourcing is one of the first and the biggest outsourcing center in Poland providing services in 30 different languages in the areas of: finance, accounting, banking, procurement, customer care and marketing services. BPO employs over 2500 specialists in its offices located in Krakow and Katowice.
Currently, to our Business Process Outsourcing Center in Kraków we are looking for candidates for the position of:
Credit and Collections Analyst / Specialist with European languages
Place of work: Kraków
Ref. no Praca/CCA/S/Eur/KRK
Job Description:
- Payments Collections
- Contacts with clients and other business units over the phone or email
- Query resolution
- Customer account reconciliation
- Maintaining low aged balances
- Reporting status of outstanding positions
- Possibility of participation in transition
Candidate's profile:
- Fluency in one of the following languages: Finnish, Norwegian, German, French, Danish, Arabic, Hungarian, Swedish
- Good knowledge of English
- Excellent communication skills
- Team player
- Multitasking
- High motivation to achieve target levels
- Ability to work and deliver reports within deadline
- Strong analytical skills and problem solving
- Good knowledge of MS Excel
- Ability to work during Polish holidays when required
What do we offer to the candidates:
- Interesting and stable job in international team
- Competitive salary with attractive benefit package
- Free private medical care
- Flex benefits
- Additional life insurance
- Intensive training package
- Opportunity of personal development in a multinational environment
- Friendly working atmosphere
