About us
Capgemini is one of the world\'s foremost providers of consulting, technology and outsourcing services.
Capgemini Business Services department is one of the first and the biggest outsourcing centers in Poland providing services in 30 different languages in the areas of: finance, accounting, banking, procurement, customer care and marketing services. Business Services employs over 4000 specialists in its offices located in Krakow and Katowice.
Credit and Collections Specialist with Dutch (Collection NL)
Place of work: Krakow
Ref. no Małopolskie > Krakow
Main accountabilities
- Deals with Customers’ queries and disputes
- Manages an AR portfolio. Responsible for achieving cash collection and ageing targets
- Regularly reflects the status of credit and collection activities
- Evaluates credit history combined with customer payment behavior
- Verify and timely processing financial data through different tools and systems
- Deals with requests sent via systems
- Applies fundamental collection techniques and adjusts collection strategies to the requirement of the portfolio
- Co-operate and supports all team members
Requirements
- Fluent Dutch skills are essential
- Good English skills
- Very good Customer Service skills
- Strong communication and interpersonal skills
- Strong time & task management
- Good analytical and problem-solving skills, attention to detail
- Ability to work under pressure and to stick to deadlines
- Well organized and able to prioritize tasks
- Experience in Collection area will be an asset
What we offer
- You will work in multinational, stable company for c.a. 100 Blue Chip Clients - known, global brands, supported by 6000 professionals in 30 languages.
- You will gain space to fulfill your ambitions and develop your career, opportunity to take part in transition projects. We operate according to Lean and Kaizen philosophy.
- You will choose your career path (experts or managers) – you will work among professionals (over 900). We will support you to gain knowledge (20 000 online trainings and in class) and get certified (e.g. ACCA, Prince2, PMP). You will have the opportunity to take part in coaching programs and develop your knowledge in experts communities.
- You will work in line with high, international work standards and you will have an opportunity to engage in CSR initiatives.
- You will be appreciated for your results and professionalism – based on clear rules of promotion. Our company applies a wide choice of perks (free private medical care for you and your family, additional life insurance). We help to keep right proportions between your work and private life (Business Parent Program).
- As a disabled person you will get professional support. We are open to provide assistive technologies for people with diverse disabilities. We care about inclusion and equal rights approach. We conduct disability awareness trainings. Join our Win with Capgemini Program for people with disabilities.
Interested Candidates are invited to send CV by clikcking APLIKUJ TERAZ button below
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