- University degree or equivalent
- Fluent English (B2 level required)
- Very good Portuguese – both oral and written (C1 level required)
- Very good analytical skills
- Advanced use of Microsoft Office Software Applications in particular Excel
- Able to use financial systems according to instruction for routine purposes
- Good Customer Service skills and client-focus attitude
- Strong interpersonal skills and proactive approach
- Teamwork approach
- Availability to work half of the month between 14.00 and 22.30 according to schedule
We are looking for candidates who wants to join our O2C team and deliver services for our Client in this area. The scope involved covers processes: Collection, Account Reconciliation, Customer Master Data, Cash Allocation, Dispute Management, and other AR related functions.
Main responsibilities:
- Handling regular communication with the Client counterparts
- Pro-actively developing relationships, professionally and courteously handling all matters relating to daily Cash Management activities including collection and forecasting
- Dispute resolving with internal and external customers, manage customer complaints and initiate corrective actions
- Work with and understand multiple AR systems
- Administrating real time information from management system
- Dealing with queries & license fee understanding calculations
- Obtaining application and allocation instructions of monies received
- Administration and maintaining international taxes
- Managing and conducting accounts reconciliations
Interesting opportunity to work with a major studio and leader in Media & Entertainment sector that has operations around the globe and creates, distributes, markets and licenses all forms of entertainment from feature films to television, home video/DVD, international cinema, and broadcasting.
- Working in a close-knit team and a friendly atmosphere
- Development of expert or leader competences
- Bonuses, including those for recommending new employees
- A wide range of training and cofinancing of courses
- Additional life insurance
- Attractive package of additional benefits (fitness, gym, cinema, etc.) you chose what you want
- Integration events and joint celebrations
- Annual family picnic
- Employee volunteering opportunities and interesting CSR projects
- Disability inclusion, assistive technologies, reasonable accommodations
- Private medical care, also for your family
- Bicycle parking and carpooling
Capgemini is one of leading global companies offering consulting, IT technologies.
Market analysis, HR, finance and accounting, supply chain, transformations, intelligent automation or knowledge management? Those areas have no secret for us! We work in Business Services and we use 30 languages in our international team – we have people of 60 nationalities. Join our team.