Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 537,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Our Polish community consists of over 7,600 people. The headquarters are located in Warsaw, Cracow, Lodz, Wroclaw and Katowice. Visit us at www.accenture.com.
Accenture Operations provides business process services for specific functions, including finance and accounting; procurement and supply chain; and marketing & sales. We operate business processes with a combination of talent and data, artificial intelligence, analytics and digital technologies, helping clients to improve their productivity, customer experience and performance
As Credit & Collections Analyst, you will be responsible for:
- Contacting clients regarding overdue accounts and determine reasons for non-payment; identifying the cause and analyzing of overdue receivables
- Collecting past due items on assigned accounts through proper use of correspondence, phone calls, emails
- Participating in negotiations with customers
- Establishing and maintaining positive relationships with customers (internal and external)
- Responding to all customer inquiries in a timely and professional manner to include questions regarding credit holds, collection/past due issues and account reconciliation
- Cooperating closely with other departments such as Sales, Supply Chain, Customer Service, Master Data
- Participating in implementing policies and procedures for standardizing process and improving controls and performance
- Fluent Italian (min. C1) and very good English
- Work experience in a similar role (min 1 year) – collections & credit management
- Pro-client approach
- Excellent interpersonal skills, team spirit
- Good knowledge of MS Excel
- Using foreign language and new technology solutions daily, cooperating with various global Clients
- A flexible approach that allows an appropriate work-life balance where sports activities, outings, volunteering initiatives are part of our regular day-to day life
- Constant support and clear development path from your first day at office – dedicated Buddy, who will help you in adjusting to the new workplace
- Commitment to reducing our environmental impact in terms of carbon, water and waste across Accenture facilities and in the communities in which we work and live by joining different initiatives
- Focus on your strengths and continuous feedback enable fast professional growth, as well as new skills building by various online and classroom trainings
- Full work comfort – private medical care, life insurance, access to MyBenefit platform, bonuses for referring new employees
- Inclusion and diversity in practice: truly multicultural environment; we support LGBT, people with disabilities and parents. In our culture of equality, people are truly valued for their differences and free to be who they are
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 537,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Our Polish community consists of over 7,600 people. The headquarters are located in Warsaw, Cracow, Lodz, Wroclaw and Katowice. Visit us at www.accenture.com.
Accenture Operations provides business process services for specific functions, including finance and accounting; procurement and supply chain; and marketing & sales. We operate business processes with a combination of talent and data, artificial intelligence, analytics and digital technologies, helping clients to improve their productivity, customer experience and performance
As Credit & Collections Analyst, you will be responsible for:
- Contacting clients regarding overdue accounts and determine reasons for non-payment; identifying the cause and analyzing of overdue receivables
- Collecting past due items on assigned accounts through proper use of correspondence, phone calls, emails
- Participating in negotiations with customers
- Establishing and maintaining positive relationships with customers (internal and external)
- Responding to all customer inquiries in a timely and professional manner to include questions regarding credit holds, collection/past due issues and account reconciliation
- Cooperating closely with other departments such as Sales, Supply Chain, Customer Service, Master Data
- Participating in implementing policies and procedures for standardizing process and improving controls and performance
- Fluent Italian (min. C1) and very good English
- Work experience in a similar role (min 1 year) – collections & credit management
- Pro-client approach
- Excellent interpersonal skills, team spirit
- Good knowledge of MS Excel
- Using foreign language and new technology solutions daily, cooperating with various global Clients
- A flexible approach that allows an appropriate work-life balance where sports activities, outings, volunteering initiatives are part of our regular day-to day life
- Constant support and clear development path from your first day at office – dedicated Buddy, who will help you in adjusting to the new workplace
- Commitment to reducing our environmental impact in terms of carbon, water and waste across Accenture facilities and in the communities in which we work and live by joining different initiatives
- Focus on your strengths and continuous feedback enable fast professional growth, as well as new skills building by various online and classroom trainings
- Full work comfort – private medical care, life insurance, access to MyBenefit platform, bonuses for referring new employees
- Inclusion and diversity in practice: truly multicultural environment; we support LGBT, people with disabilities and parents. In our culture of equality, people are truly valued for their differences and free to be who they are