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CRM D365 Manager
51 dni temu

PwC is a powerful network of over 250.000 people across 158 countries. All committed to deliver quality in Assurance, Tax, Advisory & Technology services. Match your curiosity with continuous opportunities to learn, grow and make an impact. Be who you are and be a game changer.


Currently we are looking for a Microsoft D365 Dynamics Manager  to join our Technology Consulting team!

CRM D365 Manager

The role:

  • Lead the delivery of the  implementation and pre-implementation of Microsoft D365 Dynamics solutions
  • Manage project team (Business Analysts, Developers, Testers, IT Architects, Product Owners, Business Users) 
  • Manage risks, issues, schedule, scope and quality of the deliverables
  • Ensure contractual commitments are met and project delivered according to the assumptions
  • Oversee the general progress of the project and co-ordinate the work with external teams on Client side 
  • Act as a single point of contact in terms of ongoing project issues, agreements, scope changes and decisions
  • Set-up overall project structure from fick-off till hands-on to Production (Maintenance)
  • Make quick and accurate decisions based on input provided by Business and/or IT members of the team
  • Ensure understanding of business users and stakeholders goals and expectations
  • Moderate meetings and workshops with Project Management representatives from the Clients
  • Assess priorities and dependencies between tasks and work components
  • Manage scope and traceability of requirements during project lifecycle
  • Prepare input for Business Development initiatives and Contribute to the sales process,
  • Provide expertise in D365, support team members and estimate work-effort required to accomplish the goal of the project
  • Have good fun with building extraordinary teams and relationships with Clients!


  • Proven track of delivered projects in Microsoft D365 Dynamics solutions (for Corporates and/or Medium sized companies);
  • Good understanding of CRM (Customer Relationship Management) area from both business and IT perspectives;
  • Understanding both business and IT aspects of CRM projects;
  • Very good communication skills (on operational and managerial level);
  • Ability to work closely with business users and IT department;
  • Ability to execute and support sales process and business development;
  • Understanding of modern IT / Integration concepts and frameworks;
  • At least 2+ years in international environment;
  • Fluent English;
  • Project Management, Agile and D365 certificates are highly welcomed.

Nice to have:

  • Knowledge and experience in other Microsoft technologies (i.e. Azure, PowerApps, Microsoft Customer Insights solution);
  • Good understanding of Agile;
  • Proven track record of working with English speaking teams;
  • Strategic thinking and tactical project planning/management skills;
  • Russian and/or German.

We offer:

  • Opportunity to broaden your professional experience while working with Clients from various industries facing unique challenges;
  • Cooperation on innovative projects for reputable polish & international clients;
  • Work in a team with experienced project managers, consultants, enterprise & solution architects in a positive cooperation environment;  
  • Great atmosphere and a comfortable working environment;
  • Flexible approach to office & remote work;
  • Access to industry specific (technology) & general consulting trainings;
  • Ability to take part in after work activities, well-being sessions, team & company wide events.


Send your application today!

In case you have any additional questions, contact us:



Jesteśmy siecią firm działającą w 158 krajach. Zatrudniamy ponad 250 tys. osób, które dostarczają naszym klientom najwyższej jakości usługi w zakresie doradztwa biznesowego, podatkowo-prawnego, audytu i doradztwa technologicznego. Posiadamy biura w: Warszawie, Łodzi, Gdańsku, Poznaniu, Wrocławiu, Katowicach, Krakowie oraz Financial Crime Unit w Gdańsku i dwa Service Delivery Center w Katowicach i Opolu. Zapraszamy również do naszego oddziału PwC IT Services w Lublinie. PwC w Polsce zatrudnia już 6000 osób, w tym 1000 w części technologicznej. Nasza oferta jest skierowana do firm działających we wszystkich sektorach gospodarki - zarówno do największych koncernów, jak i lokalnych przedsiębiorstw rodzinnych.


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