Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions - underpinned by the world’s largest delivery network - Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With approximately 373,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com.
Accenture Operations is one of Accenture key capabilities dedicated to work on outsourcing engagements. These are long-term partnerships with clients for whom we manage and provide increasingly specialized business operations, such as finance and accounting, IT, applications development and maintenance, helpdesk services, and HR. We not only maintain key business functions for clients, we constantly seek to improve them to help our clients move ahead of the competition.
Job Description:
Customer Database management:
- Lead initiatives that improve the quality of the customer database, building a single view of the customer, enabling more efficient and more relevant digital marketing
- Translate contact strategies in segmentation extraction rules and extract target audiences for specific campaigns
- Operate data-exchanges with internal stakeholders and 3rd parties, including required data merges and format preparation.
- Deliver ad-hoc data export and data change requests including opt-out management
- Identify and resolve issues in the lead-flow and/or the implementation of tracking and measurement code for digital campaigns.
Online campaign management:
- Source campaign materials (emails and landing-pages) from creative agencies and align with brand representatives
- Create and implement online campaign performance tracking codes
- Schedule/ configure mailings and landing-page delivery
- Analyze and optimize campaigns based on performance data vs agreed targets
- Setup, analyze and optimize A/B and Multivariate tests for key campaigns
- Deliver campaign activity presentations and regular results presentations
Minimum requirements:
- BA/BS or Masters degrees
- Very good MS excel (visual basic) and MS Access skills (to automate data merges and data synchronizations)
- Excellent spoken and written language skills in English
- Excellent client management skills
- Ability to work concisely in a fast paced environment
- Ability to manage stakeholders onshore and offshore
Preferred requirements:
- Experience and affinity with digital marketing in general and email marketing in particular
- Understanding of customer databases, segmentation and marketing automation technology (Eloqua, marketo etc.)
- Understanding of A/B and Multivariate testing
- Good spoken and written language skills in Dutch will be an asset
- The ability to use your knowledge of foreign language on a daily basis at work (we serve our Clients in almost 30 foreign languages)
- Experience with a range of Clients and technology solutions which provides professional relevance
- Operating according to Lean Six Sigma philosophy
- Collaborating and learning from diverse and talented colleagues helps you “raise your game”
- Trainings and development tailored to help you achieve your potential
- New Joiners Programme including trainings
- Opportunity to engage in Corporate Social Responsibility initiatives
- We also think about your social life, at Accenture you will be able to take part in different initiatives like Book Club, International Cuisine Club, Accenture Runners Club, family events, cultural meetings, photography classes, climbing, soccer, swimming and many others
- Social benefit packages including: private medical care, Sodexo vouchers, Benefit sport club cards, life insurance
- Friendly work atmosphere in multicultural environment
"I hereby express my consent to process my personal data included in my job offer by Accenture Sp. z o.o. or any other entity of the Accenture group for recruitment purposes and once the recruitment process is closed, I agree that Accenture Sp. z o.o. with its registered seat in Warsaw, 00-121, ul. Sienna 39 or any other entity of Accenture group places and processes my personal data in its database. I also express my consent to sending my personal data to third parties within the Accenture group pursuant to the Personal Data Protection Act of 29th August 1997 (Journal of Laws of 2002, No. 101, position 926 as amended). I submit the data voluntarily. I have been informed about the right of access to the content of my data and about the possibility of correcting them."
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Accenture does not discriminate employment candidates on the basis of race, religion, color, sex, age, disability, national origin, political beliefs, trade union membership, ethnicity, denomination, sexual orientation or any other basis impermissible under Polish law.
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