Join the Premium Customer Support Team for Scandinavia’s Leading Airline – SAS!
Are you fluent in Korean and looking for a stable job with international flair? Want to work in a supportive, multicultural team and gain real career growth? This is your boarding call!
Customer Advisor with Korean
Miejsce pracy: Warszawa
Job description:
- Be the first point of contact for premium customers needing help with travel – via phone or chat.
- Guide them through booking flights, using online services, choosing payment methods, or enjoying loyalty perks.
- Step in and solve problems when travel plans go off track – your support will truly make a difference.
- Use whichever channel works best – phone or chat – to resolve issues quickly and efficiently.
- Leave a lasting impression by being the friendly, helpful person they remember.
Requirements:
- Fluent Korean (C1)
- very good English (B2)
- A positive attitude and a calm, patient approach – even on busy days.
- Great listening and communication skills – clear, confident, and helpful.
- Ability to stay organized and manage multiple tasks with ease.
We offer:
- After 6–9 months of onboarding in the office, enjoy a hybrid work model (50% from home – yes, your couch counts!).
- A chance to work with SAS – one of the most respected 5-star Nordic airlines.
- Relocation package
- A strong benefits package: private medical care (LuxMed)
- life insurance
- access to MyBenefit cafeteria system.
- Referral bonuses – get rewarded for bringing your friends on board!
- Full training provided – no need to be an airline expert from day one.
- Opportunities for fast career growth in a dynamic, international environment.
- Daily collaboration with colleagues from around the world – broadens your cultural perspective.