Customer Agent with German
Kraków
Customer Agent with German
Kraków
Nr Ref.: 1072569
Kraków
Nr Ref.: 1072569
HAYS Poland jest firmą doradztwa personalnego, należącą do międzynarodowej grupy HAYS plc, notowanej na giełdzie w Londynie i największej firmy rekrutacyjnej w Wielkiej Brytanii.
Grupa posiada ponad 390 biur w 27 krajach na całym świecie, w których łącznie pracuje 8 300 specjalistów. Jest liderem w Europie Środkowej i Wschodniej, Azji, Ameryce Południowej, Australii, Nowej Zelandii, Chinach, Japonii, Hong Kongu i Kanadzie.
Your new company
Our Client is an international business center located in Kraków.
Your new role
Within this position you will be responsible for providing excellent customer service, resolving issues in a timely manner and ensure high levels of customer satisfaction. You will be supporting operations of online advertising product and providing support to our online advertisers for all of their product related queries across multiple channels - chat, email and phone. What is more you will be an outbound contact to selected portfolio of customers to upsell and proactively provide account optimization.
What you'll need to succeed
We are looking for Candidates with Bachelor or Master Degree, previous experience in customer service will be an asset. Fluency in German and English is required. An ideal Candidate has to have excellent communication and problem-solving skills as well as ability to multi-task and work under pressure.
What you'll get in return
Our Client offers a unique opportunity to gain professional experience in international environment within interesting industry and great possibility of further development. Stable job in a team of professionals, attractive salary and employee’s benefits are also included.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
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