Customer Care Representative (m/f)

Functional Area: Customer Care
Employment Type: Regular Full-Time
Duration: 7 months

• Processing all incoming sales orders in SAP software;
• Invoicing customers in accordance with relevant documentation;
• Providing phone and email support to both customers and sales team;
• Logging all order and logistics complaints from customers;
• Processing Customer Credits.

• English language skills proficiency –both oral and written;
• Minimum of Bachelor Degree or equivalent;
• Excellent telephone and communication skills;
• Familiar with standard Microsoft office software (SAP/CRM experience desirable);
• Customer Care or Sales Support experience will be an asset;
• Willingness to work in shifts (13:30 – 22:00).

• Critical thinking and attention to details skills;
• Strong prioritization skills in a multi-tasking environment;
• Well-developed team working skills;
• Quick learner with competence to resolve customer inquiries.

• Possibility to develop in an international company;
• Attractive office location in Sky Tower;
• Attractive benefits package;
• Language classes;
• Private medical care;
• Friendly atmosphere.