Customer Care Representative with German (m/f)

Functional Area: Customer Care
Employment Type: Regular Full-Time
Duration: unlimited

• Processing all incoming sales orders in SAP software;
• Review customer orders to ensure completeness and correctness of delivery instructions;
• Interface between Customer, Sales, Operations and Finance;
• Invoicing customers in accordance with relevant documentation;
• Providing phone and email support to both customers and sales team;
• Logging all order and logistics complaints from customers;
• Processing Customer Credits.

• German & English language skills proficiency, both oral and written;
• Minimum of Bachelor Degree or equivalent;
• Experience in Export documentation and requirements by using air / sea / truck services;
• MS-Office knowledge / ideally SAP knowledge;
• Additional language knowledge will be an asset.

• Excellent interpersonal and communication skills;
• Strong prioritization skills in a multi-tasking environment;
• Well-developed team working skills;
• Quick learner with competence to resolve customer inquiries.

• Possibility to develop in an international company;
• Attractive office location in Sky Tower;
• Attractive benefits package;
• Language classes;
• Private medical care;
• Group Life Insurance;
• Friendly atmosphere;
• Happy Monday :)