QIAGEN is one of the world's leading biotechnology companies. With our sample to insight solutions that unlock valuable molecular information from biological samples, QIAGEN helps to improve healthcare and safeguard our societies, enables the development of new medicines and paves the way for scientific breakthroughs.
Join the revolution – and see how you can make a difference
Customer Care Representative with German
Job ID#: 6413
Functional Area: Customer Care
Duration: 1 year
Location: Wroclaw (Breslau), Poland
Employment Type: Temporary Full-Time
Position Description
- Process all incoming sales orders in SAP software;
- Review customers’ orders to ensure completeness and correctness of delivery instructions;
- Interface between Customer, Sales, Operations and Finance;
- Invoice customers in accordance with relevant documentation;
- Provide phone and email support to both customers and sales team;
- Log all order and logistics complaints from customers;
- Process Customer Credits.
Position Requirements
- German language skills proficiency, both oral and written;
- Good knowledge of English;
- Experience within customer service field;
- Very good MS Office knowledge;
- SAP knowledge would be an asset.
Personal Requirements
- Excellent interpersonal and communication skills;
- Strong prioritization skills in a multi-tasking environment;
- Well-developed team working skills;
- Quick learner with competence to resolve customer inquiries.
We offer:
- Fixed-term contract for 1 year
- Possibility to develop in an international company;
- Attractive office location in Sky Tower;
- Attractive benefits package;
- Language classes;
- Private medical care;
- Group Life Insurance;
- Friendly atmosphere;
- Happy Monday :)
