Customer Care Returns Specialist

Miinto Tech Pl Sp. Z O.o.

Warszawa

36 dni temu

Ogłoszenie numer: 3446980, from 2020-07-03

 

Miinto is a leading e-commerce platform in fashion operating in seven different countries across Europe. Right now, we are looking for a new person who will provide excellent customer care support. As a Customer Care Agent at Miinto you will be making a difference for our customers every day and it is essential that you understand the importance of each customer and take pride in handling issues in a swift and efficient manner to ensure that business runs smoothly, and the customers are happy.  

 

Customer Care Returns Specialist

Location: mazowieckie / Warszawa

 

Job description

The primary tasks are to:
  • Manage email case queue and live chat by providing excellent customer care service in English
  • Provide quick resolutions to inquiries regarding the website, products, returns and orders
  • Handle daily ad hoc tasks

Requirements

  • Very good written English
  • Flexibility to work in the evenings and on weekends
  • Good communication skills and high-quality awareness
  • Proactive approach to daily tasks and providing all customers with the best solution
  • Ability to spread positive attitude amongst customers and team members

We offer

  • Office located in city center – it's easy to commute
  • Employment based on a contract of mandate
  • Meaningful discouts for shopping on showroom.pl and miinto.pl
  • Being a part of a young team in an international environment
  • Participation on our way to become Europe's e-commerce fashion leader – and it's a reaaaally exciting and satisfying journey!
  • Flexible working hours so students, are also welcome
Please add the following clause: I agree to the processing of my personal data for the needs necessary in the recruitment process.
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