Ogłoszenie numer: 3446980, from 2020-07-03
Miinto is a leading e-commerce platform in fashion operating in seven different countries across Europe. Right now, we are looking for a new person who will provide excellent customer care support. As a Customer Care Agent at Miinto you will be making a difference for our customers every day and it is essential that you understand the importance of each customer and take pride in handling issues in a swift and efficient manner to ensure that business runs smoothly, and the customers are happy.
Customer Care Returns Specialist
Location: Warszawa
Job description
The primary tasks are to:
- Manage email case queue and live chat by providing excellent customer care service in English
- Provide quick resolutions to inquiries regarding the website, products, returns and orders
- Handle daily ad hoc tasks
Requirements
- Very good written English
- Flexibility to work in the evenings and on weekends
- Good communication skills and high-quality awareness
- Proactive approach to daily tasks and providing all customers with the best solution
- Ability to spread positive attitude amongst customers and team members
We offer
- Office located in city center – it's easy to commute
- Employment based on a contract of mandate
- Meaningful discouts for shopping on showroom.pl and miinto.pl
- Being a part of a young team in an international environment
- Participation on our way to become Europe's e-commerce fashion leader – and it's a reaaaally exciting and satisfying journey!
- Flexible working hours so students, are also welcome
Prosimy o dopisanie klauzuli: Wyrażam zgodę na przetwarzanie moich danych osobowych dla potrzeb niezbędnych w procesie rekrutacji.