Customer Service Agent with German or French

HAYS Poland jest firmą doradztwa personalnego, należącą do międzynarodowej grupy HAYS plc, notowanej na giełdzie w Londynie i największej firmy rekrutacyjnej w Wielkiej Brytanii.

Grupa posiada ponad 390 biur w 27 krajach na całym świecie, w których łącznie pracuje 8 300 specjalistów. Jest liderem w Europie Środkowej i Wschodniej, Azji, Ameryce Południowej, Australii, Nowej Zelandii, Chinach, Japonii, Hong Kongu i Kanadzie.

For our Client – leading and fast growing international company – we are currently recruiting for a position of Customer Service Agent with German or French language.

Customer Service Agent will be a part of a team working in Contact Centre in Krakow. You will be a support to the clients, providing them general information about their trip, like planning their arrangements, booking and resolving issues during their travel, mostly by phone. Your goal will be to achieve customer’s satisfaction by professional and competent service.

An ideal Candidate needs to have excellent German or French language skills (C1 level is a must). Also English is required on very good level (B2) both written and spoken. You need to have very good communication skills and be open to others.

Our Client offers an attractive compensation package based on skills and experience, and attractive and stable employment conditions in a dynamically expanding organization. It is a unique opportunity to develop your skills

If you are interested please do not hesitate to send us your CV in English!

In your application please include the following statement: "I hereby authorize you to process my personal data included in my job application for the needs of the recruitment process (in accordance with the Personnel Protection Act 29.08.1997 no 133 position 883)".

Prosimy o dopisanie następującej klauzuli „Wyrażam zgodę na przetwarzanie moich danych osobowych zawartych w ofercie dla potrzeb procesu rekrutacji zgodnie z Ustawą o ochronie danych osobowych z dnia 29.08.1997r., Dz. U. Nr 101, poz. 926 ze zm.” Numer w rejestrze agencji zatrudnienia: 361 hays.pl