Devire is an international recruitment company, established in London in 1987. For 30 years we have been working with leading employers on the European market, executing comprehensive recruitment projects. Besides recruitment, we offer the following services: IT Outsourcing, Temporary Work and HR Solutions. Our offices are located in Warsaw, Wroclaw, Poznan and Katowice as well as Munich and Frankfurt. We are a part of Devonshire Investment Group.

Our Client is a prestigious SSC company established in the USA and operating internationally. Currently looking to fill in the position of:

Customer Service / HR Support with Italian 

Your role:

• Respond to inquiries related to administrative procedures and coordinate HR administrative tasks
• Provide support to the employees and serve as an information source for them – answer various questions via email and phone
• Resolve employee and HR needs
• Ensure that documents and employee requests meet the policy for each process
• Understand and use HR systems such as Workday and the Employee Portal including Self Service, Knowledge Base and Case Management

Ideal Candidate possesses:

• Experience in HR/SSC Organization, Contact Center/Customer Service
• Knowledge of HR functions and operations such as data/compensation/benefits administration
• Strong communication skills in English
• Fluency in Italian 
• Customer Service skills
• Proactive approach
• Excellent work organization
• Problem solving skills

We offer:

• The opportunity to professionally develop in a well-known international company
• A set of benefits, including: lunch vouchers, bank holidays & weekends off, the possibility work from home (occasionally), Christmas vouchers, pension, flexible working hours
• Contract of employment
• Attractive salary