Customer Service Pricing Specialist
Location: Katowice
Function: Operations
With a startup spirit and 80,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we’re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.
Inviting applications for the role of a Pricing Claims Specialist with English
Responsibilities
Pricing Masterdata management
- Process pricing conditions or rebate agreements creation/change requests in SAP after execution of relevant approvals
- Ensure Pricing Masterdata processes are done in compliance with related financial controls
- Seek additional information from CD or other functions if needed
- Perform daily price control related operations
- Ensure price control tools are working correctly, spotting gaps and raising them to relevant teams
- Perform month end activities related to price control
- Investigate price claims received according to country-specific process
- Perform credit/debit notes creation in SAP for valid claims
- Ensure Price Claims processes are done in compliance with related financial controls
- Seek additional information from CD or other functions if needed
Continuous improvement
- Efficient and self-driven in problem solving and decision taking
- Ensure that in terms of Pricing processes in scope high quality of operational standards is delivered
- Cooperate with team members responsible for other Pricing areas to ensure efficiency of the process
- Implement improvements to current processes
- Involvement in projects related to Pricing
Qualifications
Minimum qualifications
- Fluent in English (min. B2)
- Customer Focus (focus on internal customers)
- Bias for action (focus on results and use of intelligent risk taking)
- Team Alignment (team player; supports and respects others)
- Accountability and responsibility (personally driving change and using operational discipline to deliver on the promise)
- Growth Mindset (placing a fresh emphasis on innovation and having the ambition to grow)
Preferred qualifications
- Problem solving and decision making ability
- Ability to work with various IT applications (SAP, ARCollect, PowerQuery, Excel, reporting tools, etc.)
- Strong analytical skills
- Ability to set priorities and to work effectively under pressure of time
We offer:
- Attractive salary;
- Stable job offers - employment contract
- Benefits such as Luxmed, MultiSport, additional vacation days, biking policy
- Work in a multicultural and diverse environment with employees from over 30 countries
- Genpact supports professional trainings and great career development opportunities
- Free access to our award-winning learning platform
