Customer Service Professional – German and English speaker

Telephone and e-mail customer support to German  and English  speaking Customers/Clients within Contact Centre environment. Telephone and e-mail, administrative/logistical support to users of global brand IT equipment (coordination of orders, returns, the process of recycling).

Native/fluent German, both written and verbal;
Fluent/very good English, both written and verbal;
Excellent interpersonal skills;
IT literate (Windows, MS Office suite);
Team work oriented;
Professional telephone manner;
Experience in CC environment or Customer Care would be an asset.

Complete training for supported products;
Good work conditions, stable employment – full time contract (40 h/week);
Internal promotion opportunity;
Friendly, multinational work environment;
Relocation and social package.