Sitel Group is comprised of industry-leading firms providing business process outsourcing, digital marketing, training and talent management, technology and innovation, consulting and analytics solutions. At Sitel Group, we believe experiences are everything, and that happy associates are successful ones. That’s why we give our people the tools and the freedom to learn, grow, have fun and be themselves.
We know the employee experience is the customer experience – and we are committed to transforming the contact center industry. Our 160,000 people around the globe are redefining the way brands connect with their customers – 8 million times each day.
We are looking for candidates for the position:
Would you like to work in an international environment?
On this position you will be responsible for telephone and e-mail support to users of a US based transportation platform.
It is worth joining us
- Internal promotion opportunity
- Friendly, multicultural work environment
- Complete training for supported products
- Great office, great people, stable employment
We expect:
- Native/fluent Spanish - min. C1 level and native/fluent English - min. C1 level
- Ability to work within day or night shifts including weekends
- IT literacy (Windows, MS suite)
- Excellent interpersonal skills
- Team work oriented
- Willingness to help people
- Ability to work in our beautiful Warsaw office in the Mokotów district
You get:
- Wellbeing and health: we provide a private medical care, Multisport cards, internal SitelFit program - promoting activity
- Rest: we subsidize the holiday
- Giveaway: Christmas - vouchers or additional cash on the account, layettes for newborns, gifts on the occasion of Children's Day
- Fun Management: integration meetings (during the pandemic we use modern streaming channels), Fun Management program - monthly events in each department/project
- Development: free access to modern training platform for every employee, development programs - 95% of our managerial staff is from our internal promotion
- CSR - we care not only about ourselves. We are happy to help those in need.
- Language Course - you don't speak Polish? Join us and sign up for the lessons we organize.
Poznaj
Foundever
Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.