Customer Service Representative with French/Italian/English or German
Miejsce pracy: Poznań
Nr ref.: JO-1312-276125pznomm_115
Cpl Jobs is a part of the larger European recruitment and HR services group, Cpl Resources. We help the greatest talents to develop their careers and enable leading companies on the Polish and European market to find the best professionals.
Currently for our Client, we are looking for Candidates for a position of Customer Service Representative
Responsibilities:
- Building and maintaining good relations with clients/customers
- updating data in SAP
- Maintain data accuracy in systems
- Responding to customer queries
- Providing customers with appropriate solutions within specified time frames and according to guidelines
- Cooperating with external agents, internal sales employees and employees from other departments
- Building sustainable relationships based on open communication
Requirements:
- Fluent knowledge of French/Italian/German or English
- Good knowledge of additional language will be a big asset
- Good analytical and communication skills
- SSC/BPO experience will be an asset
- Experience in sales/back office processes is not essential, however, it will be an asset
- customer service experience will be an asset
- outgoing, communicative personality
Company offers:
- A stable work in the international environment
- Opportunities of development
- A friendly working atmosphere in a dynamic team
- Attractive salary and benefits
