Customer Service Representative with German

Monday-Friday, standard working hours

• Able to adapt quickly in a rapidly changing environment by staying abreast with all the policies changes
• Making sure that deals are processed as the client required SLA
• Strive to understand and resolve issues/queries at the first instance
• Efficiently Process predefined number of transactions as assigned with highest level of accuracy as agreed upon by the client
• Resolve process related queries and expedite on data requests
• Maintain confidentiality of all information, policies, and procedures

• Proficient level of German (min. C1)
• Good command of English
• Goal and result-oriented mindset
• Excellent writing, reading and analytical skills
• Computer knowledge, the ability to browse the internet, ability to send and receive emails, good typing speed, expertise in excel is required
• Connect & provide highest level of satisfaction to the customer
• Quick learning and understanding of Microsoft Policies
• Ability to work in a complex multitasking environment (navigating through multiple on-line systems)

• Opportunity to be part of a rapidly expanding global organization with irreproachable reputation.
• Pleasant and inspiring working atmosphere.
• Professional development and clear career path.
• Training & development opportunities.
• Competitive salary with cafeteria benefits.