Customer Service Representative

ManpowerGroup Sp. z o.o.

Katowice

14 dni temu

Manpower (certificate nr 412) is a global HR leader with more than 60 years of tradition. Our company is present in 82 countries, in Poland we have 50 branches. We work with 400,000 customers a year, including small and medium-sized enterprises in all sectors, as well as the world’s largest corporations. Our services include temporary employment, recruitment of permanent staff, external employment and personal counseling. Our Client has extensive experience in providing high-quality products and services. International customer service professionals support and educate both co-workers and customers.

Currently, we are looking for :

Customer Service Representative
Miejsce pracy: Katowice | Numer ref.: CSR/037/JKW

Essential information:

  • Contract type: Unlimited, full-time contract
  • Working hours: (8-hour shifts, between 11.00AM - 08.00AM, Mon-Sun)
  • Selection process: online technical testing, video interview screening, online live interview with manager(please have your webcamera ready)
  • Office is located in new building in Global Office Park

Key competencies and skills:

  • Advanced spoken English: B2-C1 level
  • Able to work in a 21/7 shift environment
  • Basic knowledge of communication technology, e.g. internet, tv, phone
  • Good organization skills and attention to details

Key Responsibilities:

  • Respond to customer phone calls as the ’first line’ of support
  • Ensure a positive experience by providing the right customer solution
  • Handle a range of issues related to company’s products & services

Please upload your CV in English language.

Poznaj

ManpowerGroup

ManpowerGroup, światowy lider innowacyjnych rozwiązań dla rynku pracy, od 2001 roku wspiera swoich klientów i kandydatów w Polsce. W Polsce ManpowerGroup posiada 40 agencji i jest obecny w 25 miastach w całym kraju. Organizacja oferuje unikalne usługi dla firm i kandydatów poprzez: ManpowerGroup™ Solutions, Manpower® oraz Experis™. Usługi ManpowerGroup w Polsce obejmują pracę tymczasową, rekrutację stałą i badanie kompetencji pracowników, zatrudnienie zewnętrzne, outsourcing procesów, doradztwo personalne, zarządzanie karierą i outplacement.