About us
Capgemini Business Process Outsourcing is one of the first and the biggest outsourcing centers in Poland providing services in 30 different languages in the areas of: finance, accounting, banking, procurement, customer care and marketing services. BPO employs over 3400 specialists in its offices located in Krakow and Katowice.
Customer Service Specialist English Speaker (IT integration area)
Place of work: Krakow
Ref. no Małopolskie > Krakow
Position purpose
As an IT Integration Consultant you will focus on technical integrations of our customer’s business document flow with our eProcurement and B2B transaction platform.
You will act as a project manager and you will be responsible for testing and setting up new integrations according to the agreed time plans.
The role also includes some pre-sales activities and issue resolution of current connections to some extent.
Language: English
Job for: Professionals
Candidate’s profile
- Fluency in English is a must
- Min 1,5 year of experience in Customer Service roles (IT area preferred)
- Technical experience with min. intermediate skills within the following areas:
- Network protocols, TCP/IP, http, SSL
- XML and XML schemas (SOAP, xCBL, UBL etc.) - Experience with WebMethods or other integration platforms is of advantage
- Experience of project management is meriting
- Knowledge of Web services and/or web applications would be an asset
- Client and value adding mindset
- Good communication and presentation skills
- Strong analytical and problem solving skills
What we offer
- You will work in multinational, stable company for c.a. 100 Blue Chip Clients - known, global brands, supported by 6000 professionals in 30 languages
- You will gain space to fulfill your ambitions and develop your career, opportunity to take part in transition projects. We operate according to Lean and Kaizen philosophy.
- You will choose your career path (experts or managers) – you will work among professionals (over 900). We will support you to gain knowledge (20 000 online trainings and in class) and get certified (e.g. ACCA, Prince2, PMP). You will have the opportunity to take part in coaching programs and develop your knowledge in experts communities.
- You will work in line with high, international work standards and you will have an opportunity to engage in CSR initiatives.
- You will be appreciated for your results and professionalism – based on clear rules of promotion. Our company applies a wide choice of perks (free private medical care for you and your family, additional life insurance). We help to keep right proportions between your work and private life (Business Parent Program)
Interested Candidates are invited to send CV by clikcking APLIKUJ TERAZ button below
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