Customer service specialist - English

Responsibilities:

• Customer service responsibility dealing with international clients on a daily basis
• Booking all modes of transportation, including flights, hotels and ground transport, according to customer needs
• Efficient and meticulous customer service when customers modify their travel arrangements
• Providing 24/7 customer assistance in emergency situations
• Maintaining an exceptional business relationship with the customer, tailoring trips to their needs whilst advising and making suggestions to select the best products and suppliers for the most economical costs
• Full use of Sabre, Galileo and Amadeus global reservation systems

Skills you should have:

• Excellent command of English
• Additional languages such as Italian, French, Spanish or German are a plus
• Outstanding communication skills
• Openness and willingness to work with a customers at any level
• Full commitment and engagement whilst training and when the role commences
• Previous experience is not required as intensive training will be provided!

•  A stable work environment in an international company, the market leader in travel management
• Full-time employment contract
• An interesting and varied role with the use of foreign languages on a daily basis
• Benefit package: private Enel-med medical care, life insurance, sports card, lunch card, IATA card, co-financing for studies
• A professional training course at the start of the employment
• The possibility to develop and grow in a global corporation