Customer Service Specialist German Speaker

Post description

We are looking for German speakers - native or competent speakers who want to utilize their language skills and interact with clients on a daily basis.

If you would like to start and/or develop your career in Finance and Accounting area, this offer could be interesting for you!

General role overview

You will be responsible for delivering a high quality customer service to the client and perform tasks in line with the written procedures. As a part of a team you will be working closely with other team members in order to analyze the root cause of the problems and identify potential process improvements. 

Ideal candidate profile

• Fluent in German (both spoken and written)
• Has at least communicative level of English (both spoken and written)
• Has strong interpersonal and communication skills
• Is detail-oriented
• Has an ability to work independently and as part of a team

We offer

• Clearly defined career path (experts or managers), wide range of trainings - over 20 000 online trainings and books also available at home, trainings in classroom
• Work in multinational company for c.a. 100 Blue Chip Clients - known, global brands, supported by 6000 professionals in 30 languages
• You will learn best practices and global business from Capgemini experts.
• You will work in an inspiring atmosphere. We work together and celebrate together - Capgemini Theatre, employee volunteer program, integration events, sports events (basketball, volleyball) - everyone will find something for themselves!
• In addition to the salary you will receive attractive benefit package (medical care for whole family, life insurance), flexible forms of employment (FLEXI Program). You can recommend friends in Referral Program and collect awards!
• Our offices are conveniently located with “Bicycle-friendly” certificate!