Capgemini Business Process Outsourcing is one of the first and the biggest outsourcing center in Poland providing services in 30 different languages in the areas of: finance, accounting, banking, procurement, customer care and marketing services. BPO employs over 2500 specialists in its offices located in Krakow and Katowice.
Currently, to our Business Process Outsourcing Center in Kraków we are looking for candidates for the position of:
Customer Service Specialist German Speaker
Place of work: Kraków
Ref. no CSS/Ger/KRK
Job Description:
- Daily contact with international clients
- Correct and timely processing financial data
- Preparing financial reports and analysis
- Accounts Payable Service Desk
- Process AP queries
Transition phase:
- Creation of GPM process documentation
- Conduct successful knowledge transfer
- Establish very good relationship with the client
- Transition duration: 3-4 weeks
- Transition locations: Germany
Candidate's profile:
- Very good knowledge of German
- Good English skills
- Experience in Accounts Payable area
- Very good communication skills
- Experience in Customer Service / Service Desk area would be an asset
- Willingness to work in finance and accounting
- Good knowledge of Ms Word, MS Excel
What do we offer to the candidates:
- Professional development in a dynamic, growing business
- Competitive salary with attractive benefit package
- Free private medical care
- Flex benefits
- Additional life insurance
- Participation in prestigious international projects
- Excellent working atmosphere
