Agencja zatrudnienia nr licencji 3260
Find your own at devire.pl
Miejsce pracy/
Location: Kraków
Devire to międzynarodowa firma rekrutacyjna, założona w Londynie w 1987 roku. Od 30 lat reprezentujemy wiodących pracodawców na rynku europejskim prowadząc dla nich kompleksowe projekty poszukiwań menedżerów i wyspecjalizowanej kadry.
Poza rekrutacją świadczymy usługi Outsourcingu IT, Pracy Tymczasowej oraz Doradztwa HR. Nasze biura, zlokalizowane są w Warszawie, Wrocławiu, Poznaniu, Katowicach oraz Monachium i Frankfurcie. Jesteśmy częścią Devonshire Investment Group.
Customer Service Specialist - German
Twoja Przyszła Firma / Your future Company
Our Client a production company located in Cracow, due to creation of a new SSC is looking for a German speaking Customer Service Specialist .
Opis stanowiska / Description
- Enter customers' orders/contracts & schedules into operation systems
- Handling customer communication regarding status of the order and delivery date confirmation
- Plan weekly schedules of customers shipments together with production department
- Coordinate any customized orders and special shipping requests from customers and sales with production and logistic department
- Create and maintain customer master data
- Issuing of commercial invoices and credit notes
- Supporting in resolution of loading and delivery queries
- To understand customs procedures, ensure relevant declarations are correctly made to ensure compliance
- Cooperation with production and transport planning departments
- Constantly support improvement of processes
- Reporting on key performance indicators
U Kandydatów zwracamy uwagę na / We are looking for
- Bachelor’s degree or equivalent
- English and German language on advanced level
- 1-2 years of experience in the similar position
- Problem solving skills, attention to details
- SAP knowledge will be an advantage
- Computer skills Windows based (MS Office - Word, Excel, PowerPoint)
- Communication skills
- Well-organized, self- motivated, customer-oriented, team-player
- Permanent work permit
Nasz Klient Zapewnia / Our client offers
- Stable employment conditions on the basis on contract of employment
- Attractive benefit package
- Possibility to work in an international environment in newly established SSC
- Good atmosphere and comfortable working conditions