Customer Service Specialist with Dutch
Miejsce pracy: Katowice
Nr ref.: JO-1409-292698x
Cpl Jobs is a part of the larger European recruitment and HR services group, Cpl Resources. We help the greatest talents to develop their careers and enable leading companies on the Polish and European market to find the best professionals.
Currently for our Client, international organization based in Katowice we are currently looking for:
Customer Service Specialist with Dutch
Localization: Katowice
Ref: JO-1409-292698
Responsibilities:
- Responsible for the operational tasks of orders or claims processing in the system, accurately and efficiently to achieve the fixed service level target
- Deliver different order to cash processes KPI’s
- Be in touch with local Customer Service organisations, warehousing and distribution, Transportation Tower
- Review and solve tickets in Customer Relationship Management System
- Ensure efficient customer service processes
Requirements:
- University Graduate (min. Bachelor)
- 1-3 years of experience in Customer Services Operations
- Problem solving and decision making ability
- Analytical skills, multitasking
- Very good Dutch language skills
- Very good English language skills
- Knowledge of SAP would be an advantage
- Customer service orientation
- Ability to work effectively under pressure
Possibilities:
- Very good working conditions
- Wide selection of trainings
- Young & dynamic environment with great atmosphere, passion and engagement
- Benefit programme,
If you are interested please send your CV to: beata.oczkowicz@cpljobs.pl