Customer Service Specialist with French

Tasks:

•  Providing the highest level of customer service;   
•  Answering incoming calls and meeting targets set by the Client and management;  
•  Following company policies and procedures, ensuring quality;   
•  Performing daily tasks in an efficient and timely manner;   
•  Achieving quality goals for calls and customer satisfaction. 

To be successful in the role you need:

• Language: Proficiency in French (C1) and English (C1);  
• Experience: Customer Service experience is mandatory, cool if you have experience in sales;   
• Technology: Knowledge of MS Office and developed computer skills;   
• Personality: Motivated and enthusiastic;

 You're the perfect candidate if You have:

• Ability to prioritize and plan;    
•  Independence AND ability to work with minimal supervision;  
• Ability to solve problems;  
• Attention to detail;   
• Sales skills;   
• Soft skills. 

We offer:

• Type of contract you choose yourself (freelance contract for students or employment contract);   
• Base salary + bonuses;   
• Working from our modern Warsaw office with complimentary coffee, water and plenty of occasions to get to know other cultures and cuisines;
• Co-financing for eyeglasses and holidays, employee referral program, vouchers for various occasions (Christmas, Children's Day, etc.);  
• We offer private Medicover healthcare;  
• Multisport card available, as well as an internal Everbetter program to promote a healthy lifestyle; 
• Professional development through training.