Customer Service Specialist with German
Location: Katowice
With a startup spirit and 80,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we’re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.
Inviting applications for the role of Customer Service Specialist with German
Responsibilities:
- Related to business customer service activities, such as handling phone calls (about 10 calls a day)
- Database administration
- Bookkeeping
- View and report on status and delivery
- Checking data for invoices
- Monitoring of the fulfillment of the conditions by the customer as agreed logistics occur
- Providing logistical or descriptive information about products
- Actively informing the customer or the lack of goods and when this lack of goods may affect the order
- Managing time windows for unloading with customers
- Accounting for an alert by clients and providing their solutions within the agreed timeframe
Qualifications:
- 1 year of experience in Customer Service or Order Mangement
- German min. C1 level
- English min. B2 level
- Good MS Office (especially MS Excel) knowledge
- Analytical thinking and self-starter
- Ability to work under time pressure
What can we offer?
- Attractive salary
- Stable job offer - employment contract
- Work in the multicultural environment
- Possibility of development
- Benefits (Insurance, Luxmed, Multisport, additional vacation days)