Grafton Recruitment, firma założona w 1982 roku w Irlandii, to wiodąca agencja rekrutacyjna z ponad 30 letnim doświadczeniem. Grafton Recruitment jest jedną z największych niezależnych firm rekrutacyjnych w Europie, wyspecjalizowaną w rekrutacji profesjonalistów średniego i wyższego szczebla we wszystkich sektorach. Gwarancją wysokiej jakości naszych usług jest posiadany certyfikat ISO 9001.
Agencja zatrudnienia (nr licencji 812)
Agencja zatrudnienia (nr licencji 812)
Customer Service Specialist with Italian
Job location: Kraków
Nr ref.: 6-26-43826/PC
A major and fast expanding international company, operating all over world is looking for qualified candidates to fill the position of Customer Support Specialist with Italian language.
If you would like to gain first professional experience or continue your career path, please send us your application.
Responsibilities :
If you would like to gain first professional experience or continue your career path, please send us your application.
Responsibilities :
- Providing support for foreign client in accordance with the standards adopted in the company
- Diagnosing and resolving client's issues related to companies product
- Changing data in internal system
- Processing of customer’s orders
- Building long term relationships with Clients
- Supporting team in daily activities
Requirements:
- Higher education degree
- Fluent Italian and good English skills
- Knowledge of MS Excel and Office and usage of electronic mail systems (Outlook)
- Excellent communication, interpersonal and analytical skills
- Communicative attitude (position requires frequent contacts on the phone with clients)
- Good adaptability and flexibility skills
- Ability matching solutions to customer needs
- Experience in Customer Service will be an asset
Benefits:
- Competitive salary
- Stable conditions of employment
- Quarterly bonus
- Social benefits e.g. private healthcare
- Chill-out rooms to rest during the work
- Equipped with fresh fruits and vegetables kitchen
- Clear career development possibilities
Recruitment Agency No. 812
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