Agencja zatrudnienia nr licencji 3260
Find your own at devire.pl
Location: Warsaw
Devire to międzynarodowa firma specjalizująca się w usługach rekrutacji, outsourcingu i employer brandingu. Od ponad 30 lat reprezentujemy wiodących pracodawców na rynku europejskim, prowadząc kompleksowe projekty poszukiwań menedżerów i wyspecjalizowanej kadry, wdrażając najnowsze rozwiązania z obszaru usług IT oraz wspierając w budowaniu wizerunku pracodawcy z wyboru.
Nasze biura zlokalizowane są w Warszawie, Wrocławiu, Poznaniu, Katowicach oraz Monachium, Frankfurcie, Pradze i Hradec Kralove.
For our Client, new company on the market in SSC sector, we are looking for specialist for positions of CUSTOMER SERVICE SR. ASSOCIATE - EXPORT
Main responsibilities:
- Process Expertise & Business Partnership
- Be seen as a “go-to” information resource for O2C Export Supply Chain queries, including understanding and applying the basics of export business (tenders, ICC, Incoterms, bid and performance bonds, Letters of Credit, etc)
- Manage the day to day Export operational environment from timely and accurate order placement, fulfillment, collections, payment applications, returns, disputes, adjustments, etc.
- Review key metrics & communicate to stakeholders to ensure KPIs are being met
- Support global/regional O2C projects with influence on accurate, efficient & compliant export business operations
- Support the overall O2C Supply Chain Management Export team by demonstrating flexibility in providing cover for team members and training of new team members
Skills & Capabilities:
- Ability to handle complexity and utilize analytical skills, with attention to detail
- Ability to proactively & effectively analyse & resolve problems
- Ability to effectively prioritize and complete key tasks and deliverables
- Able to respond flexibly and empathetically to customer needs, managing their expectations effectively
- Ability to work in global team environment and communicate effectively with both internal business partners of all levels & disciplines as well as external LSP/CMO team members
- Ability to work in high volume/fast paced environment
Requirements:
- +5 years’ experience in O2C function with knowledge of supply chain management export business and experience in identifying and delivering process change
- Bachelors Degree (or equivalent work experience)
- Fluency in English language
- Experience with SAP O2C Module
- Interaction Client Phone system
- Experience in Business Warehouse or Business Objects, MS Excel, Word and PowerPoint
Our client is proposing the following benefits:
- Becoming a part of international bran-new company in SSC sector
- Great opportunity to develop further in the career
- Attractive annual package
