Accenture is a global management consulting, technology services and outsourcing company, with more than 336,000 people serving clients in more than 120 countries. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world’s most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments. The company generated net revenues of US$30.0 billion for the fiscal year ended Aug. 31, 2014. Its home page is www.accenture.com.
Accenture Operations is one of Accenture key capabilities dedicated to work on outsourcing engagements. These are long-term partnerships with clients for whom we manage and provide increasingly specialized business operations, such as finance and accounting, IT, applications development and maintenance, helpdesk services, and HR. We not only maintain key business functions for clients, we constantly seek to improve them to help our clients move ahead of the competition.
Job Description:
- Assistance in the process of new software implementation – handling all customers’ queries regarding the changes introduced
- Answering the phone calls from the interested parties from all entities in Europe
- Conducting online trainings
- Technical support for the employees of the company in terms of the new software implemented
- Following given guidelines & procedures, actively liaise with colleagues, clients and customers to anticipate and solve issues and risks
- Very good English, knowledge of additional language will be an asset
- Last year students or recent graduates with customer service orientation
- Good Excel and Word skills
- Flexibility and availability to work min. 30h/week
- Ability to work analytically in a problem-solving environment
- Excellent communication (written and oral) and interpersonal skills
- Strong organizational, multi-tasking, and time-management skills
- Opportunity to gain professional experience and broad analytical skills, in cooperation with highly marketable specialist expertise in their chosen areas
- Collaboration and learning from diverse and talented colleagues
- The ability to use your knowledge of foreign language on a daily basis (we serve our Clients in almost 30 foreign languages)
- At Accenture we take care of your studies obligations: thanks to flexible working hours you will be able to reconcile the internship with your classes
- Temporary contract for 3 months
- Challenging and responsible tasks from the very first day
"I hereby express my consent to process my personal data included in my job offer by Accenture Sp. z o.o. or any other entity of the Accenture group for recruitment purposes and once the recruitment process is closed, I agree that Accenture Sp. z o.o. with its registered seat in Warsaw, 00-121, ul. Sienna 39 or any other entity of Accenture group places and processes my personal data in its database. I also express my consent to sending my personal data to third parties within the Accenture group pursuant to the Personal Data Protection Act of 29th August 1997 (Journal of Laws of 2002, No. 101, position 926 as amended). I submit the data voluntarily. I have been informed about the right of access to the content of my data and about the possibility of correcting them."
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Accenture does not discriminate employment candidates on the basis of race, religion, color, sex, age, disability, national origin, political beliefs, trade union membership, ethnicity, denomination, sexual orientation or any other basis impermissible under Polish law.
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