Customer Service Team Leader (Germany)
Kraków
Customer Service Team Leader (Germany)
Kraków
Nr Ref.: 1070268
Kraków
Nr Ref.: 1070268
HAYS Poland jest firmą doradztwa personalnego, należącą do międzynarodowej grupy HAYS plc, notowanej na giełdzie w Londynie i największej firmy rekrutacyjnej w Wielkiej Brytanii.
Grupa posiada ponad 390 biur w 27 krajach na całym świecie, w których łącznie pracuje 8 300 specjalistów. Jest liderem w Europie Środkowej i Wschodniej, Azji, Ameryce Południowej, Australii, Nowej Zelandii, Chinach, Japonii, Hong Kongu i Kanadzie.
Team Leader in Customer Service with German and English.
On behalf of our Client, a Shared Service Centre dedicated to an international company, we are looking for Candidates for the position of Team Leader in Customer Service with German and English to join our Client’s office based in Cracow.
Main duties will include coordinating all managing and prioritising workload for team of specialists and scheduling tasks for all customers. The Person will also stay in touch with managers to ensure that all operational tasks are fulfilled. Moreover, the role is responsible for supporting customer service on time and ensuring that all information is compiled and entered into system. The role will also include developing, coaching and providing expertise and training to employees.
We are looking for Candidates with minimum 2 years’ experience in the customer service area and an experience in managing a team. Perfect language skills in German and English are required.
Our Client offers an attractive salary, benefit package and an opportunity to take part in developing the team of an international Shared Service Centre.
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