Customer Support Engineer with Russian

Job Description:

• Ability to analyze, configure and troubleshoot small and medium-sized networks with mixed media and protocols
• Submits complete and correct bug reports in area of expertise
• Provides basic systems/product training and intellectual property material
• Acts as a focal point for account network problem resolution
• Effectively utilizes moderately complex lab setups to duplicate and solve problems
• Drive for continuous learning, results orientation and teamwork
• Provides systems/product training and intellectual property material
• Continually learn about in-depth networking issues
• Be aware of the most recent products and technologies even before they are in the market
• Be a technical expert in one or more technologies
• Be part of the worldwide leading company in networking with centers throughout the globe
• Work with top expert engineers
• Be part of a strong dynamic and multicultural team
• Work with customers from around the world

Requirements:

• Fluent Russian speaker, good command of English
• Bachelor Degree in a technical field or equivalent plus 2-4 years related experience
• Able to determine problems and deliver solutions with a high level of customer satisfaction
• Good written and verbal communication, interpersonal and presentation skills
• Ability to function effectively in ambiguous circumstances
• Shares information and communicates clearly with team members to improve team effectiveness. Encourages and accepts feedback
• Proven planning, prioritization and organizing skills
• CCNA level required
• Autonomous worker with team spirit
• Very good communication skills
• Out-of-the-box thinker

Our Client offers:

• Work in a prestigious company with an attractive salary
• Opportunities to develop within an international environment
• Full time job
• Work based on a self-employment basis - mandatory