Our Client is an interactive agency that creates integrated marketing strategies in social media and comprehensive digital solutions.
Customer Support Specialist with English
Kraków
Nr ref.: 6435
Requirements:
- Native/C2/C1
- Readiness to work at night daily
- Any graduate
- Some previous professional experience in a customer-service capacity
- Strong customer interaction skills and ability to work in a variety of customer situations
- Web/Tech-savvy with an affinity for innovative and emerging technology a must
- The ability to think and react quickly
- Passion for helping people
- Desire for problem solving
Ideal Personal Attributes:
- The ability and aspiration to learn on the fly and do what needs to be done
- Team player/ collaborative operating style
- An innovative mind always willing and able to contribute creative solutions to problems as they arise
- The drive to go above and beyond to help people succeed
- Passion for the startup environment
Responsibilities:
In this position you would learn how to:
- Manage campaigns to ensure that budgets are fulfilled and optimize based on performance requirements
- Troubleshoot issues and help solve complex problems with client integrations
- Initiate new features and enhancements with our Product team
- Handle general advertising and technical inquiries for clients and sales
- Function as a front-line product expert and ensure ‘best practices’ are utilized
We offer:
- Attractive salary and benefit package
- Clear development and career paths
- Great working environment
- Awesome office near the city center
- Fresh fruit and aromatic coffee