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Customer Support Specialist with German

Customer Support Specialist with German

COGNIZANT TECHNOLOGY SOLUTIONS POLAND SP Z O O
Kraków
praca stacjonarna
2575 dni temu

 

Can you see yourself working for one of the most admired, top performing and fastest growing companies in the world? You are fluent in GERMAN and are looking for a new opportunity to put your excellent communication skills to good use? If yes, Cognizant is looking for dynamic and fast-learning talents such as yourself.

 

Customer Support Specialist with German
Job location: Kraków, Poland
Your main responsibilities:

 

As a Customer Support Specialist you’ll be responsible for writing of creative headlines and improving the quality of ad texts. You’ll be redacting the appropriate headlines and descriptions after reviewing and extracting content from advertising banners of clients’ websites.

 

Your main responsibilities include:
  • Review extraction of online content for accuracy and high quality
  • Ensure logical and meaningful extraction of URLs content
  • Write, review and optimize advertising text and extensions
  • Make final changes if need be, as per process quality guidelines
  • Develop domain expertise with regards to the processes
Skills and Qualifications of the ideal candidate:
  • Language Skills: German - C1/C2 (written),English – communicative
  • Good knowledge of websites, and how to navigate to obtain desired information
  • Good research skills
  • Basic knowledge of Excel
  • Ability to work in a Team
  • Positive attitude
  • Focus on accuracy / eye for details
  • Technical knowledge is a plus
  • Preferable-Customer support or technical support experience in online industry
  • Knowledge on Google Adwords/ ad products
  • Experience in Content writing / Proofreading
We offer:
  • Pleasant and inspiring working atmosphere
  • Opportunity to be part of a rapidly expanding global organization with irreproachable reputation
  • Professional development and clear career path
  • State-of-the-art office facilities in a convenient location in Cracow
  • Training & development opportunities
  • Competitive salary with cafeteria benefits
Prosimy o dopisanie klauzuli: Wyrażam zgodę na przetwarzanie moich danych osobowych zawartych w mojej ofercie pracy dla potrzeb niezbędnych do realizacji procesu rekrutacji (zgodnie z Ustawą z dnia 29.08.1997 r. o Ochronie Danych Osobowych; tekst jednolity Dz. U. z 2016 r. poz. 922 z późn. zm. ). Jednocześnie oświadczam, że zostałem/am poinformowany/a o dobrowolności podania danych osobowych oraz prawie dostępu do treści swoich danych i ich poprawiania.
 

Poznaj

Cognizant

Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.