Customer Support Specialist

The Customer Service Specialist serves as a key point of contact for internal Norautron Electronics Poland functions and external parties to engage the Customer & Logistics Service and Customer Service organization.

The responsibilities YOU will have:

• Validating orders
• Processing customer sales orders
• Responding to customer inquiries for new and existing orders
• Customer complaint management
• Management of customer’s requests in ERP system (Axapta ERP system)
• Entering/processing credit memos/returns

Qualifications

We would love to hear from YOU, if you have:

• Previous experience from Customer Service for minimum approx. 1 year
• Accuracy and attention to detail: You will be responsible for managing precise order details
• Advanced communication skills: On daily basis you will communicate with our customers over the phone as well as via email
• PC skills: previous experience with Microsoft Outlook, Word and Excel
• Communicative level English
• AX Axapta ERP system knowledge is considered as a plus
• Working with electronics considered as a plus

This is what awaits YOU at Norautron Electronics Poland:

• An opportunity to be part of a global company
• A dynamic and inspiring working environment
• Many opportunities to work on challenging projects and assignments
• An opportunity to participate in employee engagement activities on a voluntary basis based on individual preference
• Possibilities for further personal as well as professional development
• Employees benefits