Norautron, a company in EMBRON Group, is a full-service electronics manufacturer established in 1989. We offer customers flexible and cost effective services, that help improve their competitive edge. Norautron provides services ranging from design, test development, prototyping, PCBA, cable harnessing, electromechanics, advanced box build, system integration, industrialization to product lifecycle management and after sales services. We are a trusted and highly competent partner for a number of global players. Norautron headquarter is situated in Horten in Norway, 80 km south of Oslo.
Currently we are looking for:
The Customer Service Specialist serves as a key point of contact for internal Norautron Electronics Poland functions and external parties to engage the Customer & Logistics Service and Customer Service organization.
The responsibilities YOU will have:
- Validating orders
- Processing customer sales orders
- Responding to customer inquiries for new and existing orders
- Customer complaint management
- Management of customer’s requests in ERP system (Axapta ERP system)
- Entering/processing credit memos/returns
Qualifications
We would love to hear from YOU, if you have:
- Previous experience from Customer Service for minimum approx. 1 year
- Accuracy and attention to detail: You will be responsible for managing precise order details
- Advanced communication skills: On daily basis you will communicate with our customers over the phone as well as via email
- PC skills: previous experience with Microsoft Outlook, Word and Excel
- Communicative level English
- AX Axapta ERP system knowledge is considered as a plus
- Working with electronics considered as a plus
This is what awaits YOU at Norautron Electronics Poland:
- An opportunity to be part of a global company
- A dynamic and inspiring working environment
- Many opportunities to work on challenging projects and assignments
- An opportunity to participate in employee engagement activities on a voluntary basis based on individual preference
- Possibilities for further personal as well as professional development
- Employees benefits