Customer Support with English

HAYS Poland jest firmą doradztwa personalnego, należącą do międzynarodowej grupy HAYS plc, notowanej na giełdzie w Londynie i największej firmy rekrutacyjnej w Wielkiej Brytanii.

Grupa posiada ponad 390 biur w 27 krajach na całym świecie, w których łącznie pracuje 8 300 specjalistów. Jest liderem w Europie Środkowej i Wschodniej, Azji, Ameryce Południowej, Australii, Nowej Zelandii, Chinach, Japonii, Hong Kongu i Kanadzie.

Your new company
On behalf of our Client, international recognized company from shipping industry in Tricity we are looking for Candidates for the position of Customer Service Support with English.

Your new role
Customer Service Support will be responsible for ensuring bookings are created and updated correctly in a timely manner, delivering service line with Company performance standards and operating procedures. What is more, the role will involve monitoring and dealing with all issues arising as well as Generate Export Customs entries and declarations as required by customer. Moreover you will need to collect, collate and communicate all required cargo/vessel information prior to vessel arrival. The scope of duties will also include updating ports systems and communicating with partner lines any impact on the business and query for missing information necessary for proper booking/dangerous goods data impact.

What you'll need to succeed
The ideal Candidate for this role will need ability to effectively communicate in business English (C1 level). To be successful on this position skills like paying attention to detail, delivering activities on time and pro-active approach, problem solving ability and attitude and fluent level of customer service are required. Any previous work experience or educational background in maritime transport or logistics would be an asset.

What you'll get in return
Our Client offers stable work conditions and opportunities for professional development during start-up of international, globally-renowned SSC organization. Benefit package and trainings are also included.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Prosimy o dopisanie następującej klauzuli „Wyrażam zgodę na przetwarzanie moich danych osobowych zawartych w ofercie dla potrzeb procesu rekrutacji zgodnie z Ustawą o ochronie danych osobowych z dnia 29.08.1997r., Dz. U. Nr 101, poz. 926 ze zm.” Numer w rejestrze agencji zatrudnienia: 361 hays.pl