Capita is the UK's largest business process outsourcing company. We started in 1984 as a Chartered Institute of Public Finance and Accountancy computer services division with just a couple of people on the payroll and evolved into an international company hiring 64,000 staff across UK, Europe, India and South Africa. Since its launch, Capita plc has grown to become a FTSE 100 company generating £3,8bn turnover at the end of 2014. Our goal is simple - to help our huge range of public and private sector clients improve service to their customers.
Capita Poland's Krakow Business Centre was established in late 2011. We are a multi-disciplinary business process outsourcing centre set up by the Capita Group Plc. The centre provides state-of-the-art services offering employees the opportunity to work for various clients and develop expertise in a wide range of disciplines. At Capita Krakow we deliver multilingual business service that range from managing complex processes to more transparent transactions.
Given our expansion plans in a number of sectors and the addition of some exciting new projects, Capita is currently recruiting for the position of:
As a Data Administrator you will be part of the team that supports the progressive finalization of tasks which are required to finish a single project within the CRM system. Your duty will be to undertake a range of activities according to the customer or expert provider.
Working with Data Administrator Team is a great opportunity to improve your language skills even further and gain valuable experience in Customer Service and Data Processing that may be crucial in your future career.
- Be handling and processing data supplied by different customers;
- Ensure the data is accurately input and complete;
- Keep case notes up to date, concise and relevant;
- Be making outbound calls, chasing medical providers for medical records;
- Operate within the area of accountability;
- Keep up to date with business knowledge;
- Be able to gain the necessary understanding through effective questioning and listening;
- Be achieving targets for quality and utilisation;
- Understand and apply the Data Protection Act.
- You easily communicate in English;
- You are a people person with a can-do attitude;
- You have a keen eye for details;
- You are self-disciplined team player;
- You have a fierce sense of ethical standards;
- You are well organized;
- You are driven and confident in working to targets.
- BA/BS degree;
- English at least C1 level;
- Strong focus on delivering constant quality;
- Expertise in an administrative, customer service or data entry/processing roles will be an asset.
