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Learn more: jti.com

Data Governance Specialist (m/f/d)

Location: Warszawa, Job ID: 106722

Position: The purpose of this role is to ensure the operational quality, consistency, and compliance of consumer data across the CRM ecosystem by actively analyzing data, identifying issues, and initiating corrective and improvement actions.

Responsibilities:

Perform operational data quality checks using SQL and identify errors such as missing data, duplicates, and inconsistencies
Analyze CRM and CDP data to detect inconsistencies, segmentation issues, consent-related problems, and anomalies impacting CRM performance
Validate data flows across systems including source systems, CDP, CRM, and marketing tools, identifying points of data loss or distortion
Ensure correctness of personal data and marketing consents in line with GDPR and support issue resolution with Legal and IT teams
Initiate and define data validation processes such as checks, alerts, and dashboards in cooperation with IT
Create and optimize processes for data quality improvement and crisis management related to personal data
Collaborate closely with CRM, IT, Legal, Digital teams and external partners to resolve data-related issues and ensure consistency

Requirements:

University degree in IT, data analytics, economics, mathematics, or a related field
2–3 years of experience in data analysis, CRM/CDP, data quality, or data governance
Experience working with consumer data (retail, FMCG, or e-commerce preferred)
Experience with CRM/CDP systems, data integrations, and related tools (e.g. Adobe Campaign, OneTrust)
Strong SQL skills and experience working with large datasets
Good understanding of data quality, data governance, GDPR, and data flows
Strong analytical mindset, problem-solving skills, and attention to detail
Very good English and Polish

What to expect?

Wellbeing initiatives, flexible work arrangements, growth opportunities, and excellent benefits

What we offer:

Competitive pay and attractive annual bonus
On-going development opportunities in multinational environment, wide variety of projects, ambitious goals and independence in achieving them. Promoting from within culture
Freedom with responsibility (we trust your competencies, ability to manage your time and your scope of work)
Lot of flexibility in terms of work arrangements (work from office or from home)
Private medical care (various options to choose) and life insurance
Employee pension and savings programs
JTI Family Leave Benefit – including extended paid paternity leave and fully paid maternity leave
Multisport card, foreign languages classes
Wide variety of trainings, webinars and professional courses on our e-learning platforms, including sponsored certification programs (for employees fulfilling the admission criteria)
Modern office with traditions (Art Norblin Factory) in convenient location, equipped with a library, mindfulness zone, spacious kitchen, garden terrace, massage chairs and underground bicycle parking
Working in a diverse and inclusive organization of over 40 different nationalities.

Benefits:

Family Leave
Investment
Life Insurance
Medical Care
Multisport Card
Pension Plan

Are you ready to join us? Build your success story at JTI. Apply now!

Next Steps:

After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure: Phone screening with Talent Advisor > Assessment tests > Interviews > Offer. Each step is eliminatory and may vary by role type.

At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. If you need any specific support, alternative formats, or have other access requirements, please let us know.

If this role is what you're looking for, apply now by sending CV in English.

If you decide to participate in this recruitment, the administrator of your data will be JTI GBS Poland sp. z o.o. with headquarters in Warsaw. Your data will be processed only to support the recruitment process in which you participate. Detailed information on the processing of your data here.

JTI GBS Sp. z o.o. has introduced an Internal Reporting Procedure for Whistleblowers. If you would like to review this procedure, it is available upon request.

Poznaj

JTI GBS Poland sp. z o.o.

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Why is it worth joining JTI GBS Poland?

JTI GBS Poland is a global business services center and the largest of its kind within Japan Tobacco International worldwide. We are a team of over 1,000 specialists from various fields, united by a common goal: advancing JTI Group's international business operations. Our expertise spans finance, marketing, sales, HR, research & development, legal & regulatory affairs, and global supply chain. We are driven by passion and commitment, which fuels our unwavering enthusiasm for the future.

JTI GBS Poland is a workplace that embraces diversity. We demonstrated this by joining the exclusive group of companies that received the GES (Global Equality Standard) certification, awarded by EY. This is one of the world’s first certificates focused on diversity and inclusion, assessing equality in opportunities and pay within organizations.