Accenture is a global management consulting, technology services and outsourcing company, with approximately 305,000 people serving clients in more than 120 countries. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world's most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments. The company generated net revenues of US$30 billion for the fiscal year ended Aug. 31, 2014. Its home page is http://www.accenture.com/.
Accenture Operations is a dedicated team of people who work on outsourcing engagements. These are long-term partnerships with clients for whom we manage and provide increasingly specialized business operations, such as finance and accounting, IT, applications development and maintenance, helpdesk services, and HR. We not only maintain key business functions for clients, we constantly seek to improve them to help our clients move ahead of the competition.
Data Services Engineer
Workplace: Warszawa
Nr Ref.: 00286407
Job Description:
- Installation and configuration of the Windows server operating systems (2008 and onwards)
- Remote and corporate administration of Windows server systems (2008 and onwards)
- Installation and configuration of Windows Server native services like DNS, DHCP, Active directory
- Troubleshooting of on-going issues on the mentioned operating systems
- Installation of related patches and updates to the server infrastructure
- Performing server related regular operational tasks on the infrastructure across our managed locations
- Creating the related documentation of the existing and planned environment
- Maintaining the existing documentation
- Participating on preparation and evaluation of technical design for new projects and improvements
- Communicating and cooperating with other IT teams, like customer support, network team, security team, architecture team for to reach common goals
- Active participation in the capacity planning for the server infrastructure, suggest the server improvements
- Review and propose recommendations for to promote effective utilization of the server resources and thus limiting possible server issues
- Deliver Services as defined in OLA
- Provide sufficient support in implementing Quality standards per Organization strategy
- Ensure adherence to needed policies, standards, processes and procedures as defined in the team’s scope of work
- Prepare the required artefacts in a timely manner for to align to processes/procedures as the team’s scope
- Have good knowledge of following server applications, like SCCM, WSUS, SCOM, SQL server, Backup, Web filtering tool, DFS, IIS, scripting; and can take full responsibility of at least 2 of the above mentioned areas
- Identify process improvement areas
- Update equipment inventory for tracking purposes
- Participate on backup and restore administration
- Participate on periodical review and audits of the system environment and server infrastructures
- Improve Customer Satisfaction Index consistently to achieve the Organization targets
- Ensure secure operation of all servers and services through the use of security team process
Must:
- Have tangible experience in Windows server operating systems (2008 and onwards)
- Good understanding in Active directory, DNS services, DHCP services
- Understanding TCP/IP
- Able to individually solve problems (e.g. troubleshoot some performance issue)
- Ability to deal with stress of competing priorities and diverging interests within the same immediate time frame
- Ability to work in international and cross cultural team and environment
- Communicative
- Team player
Language skills:
- English: Fluent
- Benefits package, including private medical care, lunch vouchers, sport club card
- Paid overtime and on-calls
- Training package on various technologies and possibility to gain a certification
- International teams and multilingual environment
- Access to the latest high-tech solutions and opportunity to specialize in other technologies
- Ability to learn from the best IT experts on the market
- Possibility to work on international projects abroad
- After the trial period possibility to work from home
