Accenture is a global management consulting, technology services and outsourcing company, with more than 275,000 people serving clients in more than 120 countries. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world's most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments. The company generated net revenues of US$28.6 billion for the fiscal year ended Aug. 31, 2013. Its home page is www.accenture.com.
Accenture's Services workforce is a dedicated team of people who work on outsourcing engagements. These are long-term partnerships with clients for whom we manage and provide increasingly specialized business operations, such as finance and accounting, IT, applications development and maintenance, helpdesk services, and HR. We not only maintain key business functions for clients, we constantly seek to improve them to help our clients move ahead of the competition.
- Provide day-to-day, hands-on technical support of production and development database instances running on Windows Server or Red Hat Linux
- Work as part of a technical support team (L2, L3) delivering a quality service to multiple clients using a variety of hardware and software product in a follow-the-sun support model.
- Resolve incidents affecting the operation/availability of high profile production systems.
- Very good English
- Good Knowledge of one of following database systems: Microsoft SQL Server 2005/2008/2012, Oracle 11g/12c, MySQL, Sybase on administration level.
- Ability to work in Windows Server 2003/2008 or Linux environment
- DBA Certification will be an advantage
- Knowledge and experience of ITIL based service processes (Incident/Problem/Change Management) would be desirable
- Excellent problem solving, analytical and logical thinking skills
- Proven ability to work independently and as a team member
- Excellent communication and interpersonal skills
- Location: Warsaw or Łódź
- Opportunity to work for the most recognized brands in the world among such areas as: FMCG, airlines, banks, finance, insurance and tourism
- Benefits package, including private medical care, lunch vouchers, sport club card
- Training package on various technologies and possibility to gain a certification
- Paid overtime and on-calls
- International teams and multilingual environment
- Access to the latest high-tech solutions and opportunity to specialize in other technologies
- Ability to learn from the best IT experts on the market
- Possibility to work on international projects abroad (USA, Germany, France, UK)
- Tools: laptop, smartphone
- After the trial period possibility to work from home ('home office')
We have been recognized as a Solid Employer (we provide our employees with regular trainings and development sessions, we respect Polish Labour Law/BHP, we pay on time and calculate overtime hours).