Delivery Director
[online recruitment]
[online recruitment]
Location: Krakow
Reference number: VR-56879
Project Description:
Join our Development Center and become a member of our open minded, progressive and professional team. In this role you will be working on projects for one our world famous clients. You will have a chance to grow your managerial and soft skills, and build a thorough expertise of the industry of our client.
Management of 100+ FTE across multiple programs consisted of several streams for the global bank. Overall delivery and customer satisfaction responsibility.
Responsibilities
- Responsible for overall customer satisfaction within the stream.
- Responsible for program-wide delivery practices and approaches, high-level delivery goals, overall retention and attrition within the program.
- Recruitment for the Delivery Unit.
- People management, career development, training.
- Business development for new areas and streams within the program.
- Functional management of Delivery Managers.
- Communicates with the customers on project managers to program managers and heads of streams / functional areas regarding strategic engagement evolution, issues and risks.
Skills
- Strategic leadership skills, proven ability to define and agree on long term performance goals, develop an actionable plan, and execute it.
- Past experience running large 100+ people organizations: organizational planning, motivation, comp & benefits management, conflict management, career management, risk management, etc.
- Excellent communication & relationship building skills.
- Operational excellence.
Our offer
Career and Professional Development
- International projects for clients all over the world
- Competitive salary
- Individual development plan
- Managerial Targeted Training programs
- BRIDGE Mentoring Program
- Luxoft Training Center
- Language Classes
- Self-learning online library
- Global Relocation Program
- Internal Mobility (a chance to gain experience in varied projects and technologies)
- Professional communities for knowledge-sharing (Agile, Tech, Business)
- Group Life Insurance
- Travel Insurance
- Private Healthcare (dental care, unlimited consultations of specialist physicians)
- Medical costs reimbursement for employees
- Benefit Program (Cafeteria and Multisport Card)
- LuxGood Program (a wide range of health and well-being initiatives)
- After-hours groups (sport, trips, board games, cultural activities)
- Company and Team events
- BeLux - discount offers program (banking, car leasing, other)
- Convenient locations in modern offices
Career and Professional Development
- International projects for clients all over the world
- Competitive salary
- Individual development plan
- Managerial Targeted Training programs
- BRIDGE Mentoring Program
- Luxoft Training Center
- Language Classes
- Self-learning online library
- Global Relocation Program
- Internal Mobility (a chance to gain experience in varied projects and technologies)
- Professional communities for knowledge-sharing (Agile, Tech, Business)
Well-being
- Group Life Insurance
- Travel Insurance
- Private Healthcare (dental care, unlimited consultations of specialist physicians)
- Medical costs reimbursement for employees
- Benefit Program (Cafeteria and Multisport Card)
Work-Life Balance
- LuxGood Program (a wide range of health and well-being initiatives)
- After-hours groups (sport, trips, board games, cultural activities)
- Company and Team events
- BeLux - discount offers program (banking, car leasing, other)
- Convenient locations in modern offices
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