About us
Capgemini is one of the world\'s foremost providers of consulting, technology and outsourcing services.
Capgemini Business Services department is one of the first and the biggest outsourcing centers in Poland providing services in 30 different languages in the areas of: finance, accounting, banking, procurement, customer care and marketing services. Business Services employs over 3800 specialists in its offices located in Krakow and Katowice.
Delivery Excellence Manager
Place of work: Krakow
Ref. no Małopolskie > Krakow
Position purpose
- Driving Competitiveness agenda in The Center particularly through combining process improvements with technology assets
- Building and sharing methodology for business improvements
- Connecting Delivery and Technology applying Continuous Improvement methodology
- Being a Delivery Excellence partner and advisor to Business
Main accountabilities
- Designing and implementing Delivery Excellence (DEX) strategies to service the overall BSv Poland organization
- Driving Continuous Improvement (CI) projects to achieve overall objectives of the Organization and in-turn benefit the operations; generating demand (through different tools and focus workshops)
- Developing, applying and promoting continuous improvement methodology
- Providing vision and leadership for the DEX Team in Poland
- Proactively sharing knowledge and awareness
- Managing and driving DEX communities, guiding and mentoring its members
- Initiating cooperation with other functions (L&D, Virtual Delivery Center) in order to provide knowledge and training to the business
- Developing functional and technological competencies within the Team
- Collaborating closely with the Business for process and program improvement opportunities
Candidate’s profile
- Shows Continuous Improvement mindset
- Aware of Agile methodology
- Experience in Lean Methodology
- Knowledge of Six Sigma will be seen as an asset
- Experience in Project Management would be an asset
- Excellent communication and presentation skills
- Able to successfully lead people
- Capable to build solid business relationships
- Fluent in English
What we offer
- You will work in multinational, stable company for c.a. 100 Blue Chip Clients - known, global brands, supported by 6000 professionals in 30 languages.
- You will gain space to fulfill your ambitions and develop your career, opportunity to take part in transition projects. We operate according to Lean and Kaizen philosophy.
- You will choose your career path (experts or managers) – you will work among professionals (over 900). We will support you to gain knowledge (20 000 online trainings and in class) and get certified (e.g. ACCA, Prince2, PMP). You will have the opportunity to take part in coaching programs and develop your knowledge in experts communities.
- You will work in line with high, international work standards and you will have an opportunity to engage in CSR initiatives.
- You will be appreciated for your results and professionalism – based on clear rules of promotion. Our company applies a wide choice of perks (free private medical care for you and your family, additional life insurance). We help to keep right proportions between your work and private life (Business Parent Program).
- As a disabled person you will get professional support. We are open to provide assistive technologies for people with diverse disabilities. We care about inclusion and equal rights approach. We conduct disability awareness trainings. Join our Win with Capgemini Program for people with disabilities.
Interested Candidates are invited to send CV by clikcking APLIKUJ TERAZ button below
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