Deployment Analyst

Elavon

Warszawa

96 dni temu

Elavon provides businesses with one of the most secure, cost effective and comprehensive card payment processing services available on the market today. We are wholly owned by US Bancorp, the fifth largest financial holding in the United States of America. Elavon is a top 5 Acquirer in the European market place, with a significant presence in Ireland, the UK, Germany, Norway, Poland, Spain, Mexico, Brazil and USA. At Elavon we encourage employees to grow professionally and be challenged by a leader in the payments industry. We are looking for team members to help drive our growth. Above all, we look for people who are dedicated to providing value and superior service to our customers, to our shareholders and to our
communities. Come join us.

 

For more details about us please see our web site elavon.pl

Deployment Analyst
Location: Warszawa

 

Key Responsibilities include:
  • Manage deployment and recovery of our products within our European markets, i.e, United Kingdom, Ireland and Poland within our SLA of 3-5 days
  • Provide high quality service to our internal and external customers via telephone and email
  • Assist in the development, implementation and maintenance of process changes to ensure more efficiency
  • Prepare root cause analysis on back of incoming emails. Research, investigate and provide recommendations for process improvements
  • Task force management - Ability to pull together and lead cross departmental and multi-disciplined teams to review and implement new changes
  • Foster and strengthen relationships with key stakeholders, most interaction will be with our internal Operation’s teams and Vendor Managers
Skills and Experience Required:
  • Previous experience within Customer Services team or Process development will be preferred
  • Excellent team player with ability to take ownership of role and work under own initiative.
  • Positive and proactive approach to influence without management authority and build consensus among key teams
  • Ability to understand existing procedures and prepare recommendations for further improvements
  • Excellent verbal and written communication skills;
  • PC literacy utilizing a variety of software packages including Microsoft Word, Excel, and Outlook. 
  • Analytical skills;
  • Fluency in English and Polish 
  • Readiness to work fulltime from Monday to Friday from 9-5
We offer:
  • employment agreement
  • complex medical care
  • life insurance
  • language lasses
  • multisport card or co-financed holidays
  • development path and trainings
  • social and community projects
  • dditional holiday leave

Poznaj

Elavon Financial Services DAC (Sp. z o.o. o Wyznaczonym Przedmiocie Działalności) Oddział w Polsce

Poznaj stanowisko: Analityk Biznesowy 
Analityk biznesowy - zajmuje się analizą projektu organizacji, przedsiębiorstw, instytucji rządowych. Ocenia także modele biznesowe oraz ich integrację z technologią. Zajmuje się kontrolą finansową wszystkich transakcji firmy. Do jego obowiązków należy: Współpraca z głównymi negocjatorami, przedstawicielami firmy oraz osobami decyzyjnymi w sprawach umów sprzedażowych, odpowiedzialność za zgodność procedur ...
Praca Analityk Biznesowy