The Orbis Hotel Group is the largest network of hotels in Poland and in Eastern Europe. Orbis comprises more than 100 hotels and is the sole licensor of all Accor brands. It offers a total of almost 19,000 rooms. The hotels operate under the brand names Sofitel, Pullman, M Gallery, Novotel, Mercure, ibis, ibis Styles and ibis budget. These brands, recognized throughout the world, provide a quality of service to various standards, ranging from luxury 5-star to budget 1-star hotels.
Sofitel Wroclaw Old Town
is currently looking for highly motivated, energetic candidates for a post of:
The DM mission is to assist hotel General Manager in management of entire hotel operation. His/her scope of responsibilities covers the financial results (revenue, cost of sales, payroll & related expenses, other expenses, departmental income, gross operating income, net operating income) of the hotel.
Key tasks:
- Ensure the highest level of customer satisfaction across every step of the customer journey
- Be inspiration and example to all hotel staff to achieve superior levels of performance
- Oversee the activities of the operational departments, and provide leadership and motivation necessary to achieve desired results of guest satisfaction & profitability
- Manage the operations of the hotel in order to maximize profitability and to ensure superior guests service and product quality
- Manage the hotel operations on a daily basis in accordance with the required standards, be responsible for the quality of services and implement the projects connected with the brand
- Anticipate and prevent risks, report variances against the budget and track labor costs and related expenses
- Lead, encourage and manage the team of hotel employees, provides career development and training for staff team members, conduct performance reviews and provide feedback
- Ensure that all relevant legislation and company procedures are implemented and adhered to in every area of operation and administration
Essential and optional requirements:
- University degree (preferably in management, hotel and/or tourism industry faculty)
- At minimum 3 – year experience in hotel management
- Fluency in English and Polish
- Strong understanding of luxury service and luxury guest expectations
- Knowledge and experience in hotel finance management
- Broad orientation and experience in the area of Revenue Management
- Capability to conduct business talks and negotiations
- Capability to create a strong, motivated and committed team of employees
- Aptitude for communication and building interpersonal relationships
- Excellent self - and teamwork organization
- Consequence in acting and pursuit of achieving the set targets
- Innovatory, efficiency and self – reliance in operating
Offering:
- Real professional development and promotion opportunities in Accor chain all over the world
- Trainings increasing professional qualifications
- Motivating remuneration package
Poznaj
Essendi
W Essendi nie tylko prowadzimy hotele, ale tworzymy warunki, które zapewniają im rozwój. Jako wiodący właściciel i operator hotelowy, inwestujemy i działamy z jasno określoną ambicją: przekształcać każdy nasz hotel w zrównoważone, tętniące życiem i znaczące miejsce. Łączymy zarządzanie aktywami z doskonałością operacyjną, aby uwolnić potencjał każdego obiektu. Nasze portfolio tworzy 576 hoteli z 20 000 pracowników w 24 krajach, działających pod znanymi markami w segmencie ekonomicznym i midscale, jak ibis, Novotel czy Mercure. Wszędzie, gdzie jesteśmy obecni, angażujemy się w promowanie pozytywnego hotelarstwa, działając z korzyścią dla naszego biznesu, naszych zespołów i otaczającego nas świata. Dowiedz się więcej na: Essendi.com
