About TTEC
Our business is about making customers happy. That’s all we do. Since 1982, we’ve helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world’s leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams.
We strive to reflect on the communities we serve by not only delivering amazing services and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way.
- Solution Architecting: After listening to client needs, the DCE designs the "future-state" architecture, ensuring everything is scalable and secure.
- Technical Advisor: Guiding clients through the cloud journey involves helping them overcome technical hurdles and explaining "best practices" for integration.
- Prototyping: Solutions aren't just discussed - they are built. Creating hands-on prototypes and demos proves that the proposed technology works for the specific environment.
- Collaboration: Partnering with various teams helps identify new opportunities and move projects from the "idea" phase to a technical win.
- Knowledge Sharing: Whether during a session at a whiteboard or a formal technical briefing, the goal is to make complex cloud concepts easy to understand.
- Experience in a customer-facing technical role (e.g., Sales Engineer, Systems Engineer, or Support Engineer) with a strong interest in cloud architecture.
- Practical experience or familiarity with Cloud platforms (IaaS/PaaS) and Big Data tools (like SQL or BigQuery).
- Interest or foundational knowledge in Google Cloud Professional Data Engineer or Google Cloud Professional Machine Learning Engineer tracks is highly valued
- Deep knowledge of IaaS, PaaS, and Big Data technologies (e.g., Hadoop, Spark, BigQuery, VertexAI).
- Working knowledge of Linux and Web 2.0 technologies (REST, SOAP, Python, Java).
- Google Professional Cloud Architect (PCA) or equivalent professional-level cloud certification.
- Full professional fluency in German and a strong command of English
- Reside in or ability to relocate to Krakow, Poland
What You Can Expect
- Generous relocation package of 2000 PLN net
- Base salary of 14 000 PLN gross, plus bonus opportunities
- A culture of learning, growth, and continuous improvement
- A healthy benefits package which includes (to name a few):
- Private Luxmed medical care including dental care and eye care plan (glasses reimbursement)
- Multisport Card
- Hybrid Flexibility: Enjoy the balance of working from our Krakow office and the comfort of your home
- PPK Plan
- Employee Referral Program
- Mentorship & Growth: We value your passion for continuous learning. You will be mentored by B2B sales experts and trained to be a subject matter expert in your field.
- VISA and Work Permit reimbursement if needed
- Additional days of annual leave
- 1000s of career development opportunities include language course partial reimbursement program as well as tuition program for sales courses and studies
Poznaj
TTEC
At TTEC (formerly TeleTech), you can enjoy a fast-paced career that offers exciting professional development and career growth opportunities. Our dynamic and inclusive culture is based on a set of values that guide our relationships with clients, their customers, and each other.
Founded in 1982 and with 50,000 employees operating across six continents, we use a blend of technology and humanity to help clients provide a great experience to their customers, build customer loyalty, and grow their business. We are one of the fastest growing BPO Companies in the Polish market. Together, our two divisions (TTEC Digital and TTEC Engage) help brands make every interaction they have with a customer—whether it’s face-to-face, online, over the phone, on social media, or via a mobile app—simple, personal and exceptional! Not only will you have the chance to create amazing experiences for yourself, you’ll get to help create them for others.
One of the qualities we cherish most are loyalty and precision. We are incredibly devoted to personal approach and we try to satisfy everyone’s necessities. Thanks to our stable structure we created our values that we follow every day!