Division Director
Luxoft is a global leader in high-end software development.
Luxoft is looking for talents with a passion for technology & ready to create original solutions. Once on board, you are invited to expand your knowledge & skills, offering you a continuous learning experience helping you stretch your potential.
So if you’re enthusiastic by the idea of accessing cutting edge technology & innovation to make an impact, why don't you join us?
Division Director
Miejsce pracy: Krakow
Nr Ref.: VR-1407
Responsibilites
Responsibilities:
- Leadership, people management for large scale teams.
- Accountable for budget planning and execution.
- Liaises with cross - location teams.
- Responsible for people retention program.
- Support of the business development process for new areas and/or streams.
- Responsible for delivery, financial and organizational aspects within account/division.
- Overall delivery oversight, participation in resolution of high impact issues, setting up new teams.
- Accountable for quality and performance of teams (when applicable).
- Review and optimize account structure.
- Start up new account/division (when applicable).
- Provide all necessary reporting.
- Client relationship management.
- Accountable for solving infrastructure issues, other inefficiencies in the environment on the site/division scale.
- Accountable for hiring, rotation, firing.
- Accountable for recruitment for account/division.
- Responsible for career development for the staff.
- Drives improvements, innovations to ensure better services to Client.
- Functional management of account/division.
Requirements
- 5-6 years of experience in directly managing medium to large scale software development/support teams.
- 10+ years of experience - preferably in an IT outsourcing/off- shoring setup.
- Experience in working in Client's area.
- Excellent English communication skills.
- PhD or MBA is an asset.
- Knowledge of service delivery management area.
- Expertise in IT service management.
- Business process management.
- Awareness of Agile project methodologies.
- Understanding of change management in organizations.
- Experience in building and development of accounts.
- Experience in people management (hiring, appraisals, promotions, motivation, development etc.).
- Very technical and technologically savvy.
- Strong leader capable of motivating people, as well as gaining their respect.
- Proven management by leaders/managers experience would be an asset.
- Able to influence team retention by building long term engagement in the company.
- Client relationship management experience or pre-sales/engagement experience is a must.
- Business transition/transformation experience.
- Long term resource planning for account.
- Good knowledge of financial and contractual side of the business.
- Management of cross - location teams experience highly desirable.
- Ability to drive organizations, highly motivated, enthusiastic.
- Openness for changes.
- Taking ownership for account improvements.
- Experience in budget planning and execution of his/her account.
- Business development experience.
- Performs all necessary actions on supervisor's reference.
Soft skills:
- Strategic thinking.
- Problem/Conflict management skills.
- Excellent relationship and communication skills (including argumentation skills).
- Goal-oriented attitude to work.
- Proactiveness.
- Self – directed.
- Well organized.
- Coping with stress.
- Directing others and leadership (Strong leader capable of motivating people, as well as gaining their respect, leading by example, enthusiasm).
- Planning and Organization.
- Influence (Understanding others' needs and points of view).
- Decision making.
- Developing direct reports.
- Delegation.
- Customer focus.
- Negotiating.
- Organizing.
- Time management.
- Building effective teams.
- Presentation skills.
We offer
Manages business unit(s) by performing related duties. Develops business by analyzing account potential; recommending new strategies. Identifies development potential in accounts; identifying key customer personnel and working closely with them. Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. Accountable for all business related processes and procedures, liaise with Client, all levels management and HR.